How to make your returns after Christmas

How to make your returns after Christmas

HATTIESBURG, MS (WDAM) - The holiday shopping season isn't slowing down. More items are expected to go on sale just one day after Christmas, and more people are expected back inside stores making returns.

We checked in with Turtle Creek Mall for all the dos when it comes to making that exchange.

"Clothes, Christmas presents, Victoria Secret, toys," said Abby Koonce.

Stores and malls were bombarded with shoppers this holiday season. Now that the initial rush is over, stores are preparing for the second cycle. That will be shoppers looking for after-Christmas clearance sales and others using their newly received gift cards.

The day after Christmas is expected to be very busy with people making returns.

"I returned something earlier, and it really was not that bad. It was quick, simple, and I got my money back," Koonce said.

Turtle Creek Mall General Manager Stacy Woodard said retailers are staffed appropriately for the increased traffic. She said each store has its own return policy, so if you have to take something back, make sure you check the store's individual policy.

Shoppers are expecting long lines and even more people after Christmas.

"Probably more packed than it is today," Koonce said.

If you have to take something back, NBC analysts recommend you save your receipt, keep the item in the original packing, have proof of identity, and steer away from making those returns during peak times.

Wait a few days after Christmas, if possible, to return items, and practice kindness. It's a hectic time for employees. If you're nice, they'll likely be more willing to go out of their way to help you.

Turtle Creek Mall is closed Christmas Day and will reopen Tuesday, Dec. 26 at 8 a.m. and will stay open until 9 p.m.