HATTIESBURG, MS (WDAM) - Hattiesburg's mayor will rely on a new face in hopes of bettering the city's administration and connection with the public.
Mayor Toby Barker is proud to announce the new roll to be filled by Dr. Joe Paul, who will serve as the new Customer Service Coordinator for the City of Hattiesburg.
"The citizens voted for this administration because they knew we would bring on qualified people who would do the best job," Barker said. "Dr. Paul's experience in this community and both at Southern Miss and throughout our city speaks for itself. People can expect excellence because he has proven that time and again."
After retiring in 2015 from his position as Vice President of Student Affairs at the University of Southern Mississippi, after 39 years with the USM, Dr. Paul's new role will target training and coaching city employees in customer service across all city departments. Dr. Paul said the goal is to enhance the quality of life for the citizens.
"Serving our citizens is our highest priority," Paul said. "It's our why as a city, it's the reason we are a city. It's about getting every person who works for the city focused on that. Good, good people. Getting them trained around that. Looking at processes so they are customer friendly as well. Looking at technology the look, touch and feel of all we do as we interact with our citizens. That's our reason for being here."
The new role is a part-time position paying $45,000, approved by the Hattiesburg City Council. Paul will start his new role before November.
"We want every front door of our city to be something that's welcoming, to be something that's courteous, and above all he gives good information and looks out for the best interest of our citizens."