HATTIESBURG, MS (WDAM) - Pearl River Valley Electric has made plans to react to any potential service problems caused by tropical storm Nate, which is expected to become a hurricane, as it passes through its service area.
Employees will be responding to outages as long as it is safe to do so, according a Pearl River Valley Electric press release. After the storm passes, employees will begin assessing the damage and implement a plan to restore power to all members of the community. Additional workers from neighboring utility companies are on call if need be.
Once the storm passes, storm-related information can be found at www.PRVEPA.com. Customers can report downed lines or outages by calling 855-277-8372.
Pearl River Electric also provided the following safety precautions and tips:
SAFETY/PRECAUTIONS Anyone who sees a broken or burning wire should stay away and call Pearl River Valley Electric or local authorities. Warn others to keep clear of the fallen line and avoid contact with trees, fences or anything else the line may be touching. PORTABLE GENERATORS During extended outages, some members may use portable generators at their homes or businesses. It's very important to use all generators correctly. Do not use an extension cord to plug a generator into a household outlet. This can cause serious injury to you and/or restoration crews. Instead, only connect appliances directly to the generator. If you have any questions about the use of a generator, visit www.PRVEPA.com or call PRVEPA and ask for generator assistance.
REPORTING OUTAGES Once the hurricane has moved through the area, members should replace any blown fuses or reset any tripped breakers in their homes. If the line connecting a house or business to the distribution pole is damaged, call to report an outage. If an entire neighborhood is without power, call once and then monitor news reports to follow restoration progress. Pearl River Valley Electric's automated phone system is the fastest, easiest way to report an outage. It's not necessary to talk with a customer service representative. The number to report outages or downed lines is 855-2PRVEPA (855-277- 8372).
HOME ELECTRICAL DAMAGE As Pearl River Valley Electric crews make repairs to the electric system, it is important that members make sure the electric facilities at their homes or businesses are intact. Pearl River Valley Electric cannot restore electricity wherever electric meter boxes or service entrance pipes on the side of a facility are damaged. Members are responsible for contacting a licensed electrician to have those repairs made and may then call to have power restored