JACKSON, MS (WDAM) - At least one Jackson resident has a $6,000 water bill and others received bills of a $1,000 or more. City officials said new water meters are being installed which may be the causing the problem.
Officials said after reviewing one customer's $6,000 bill it was realized the customer was allowed to keep water on while paying less than the amount owed, and the balance continued to rollover.
Officials also said it appears some people haven't had meters read in a long time, and water usage has been based upon estimates instead of actual use.
Officials are currently working on the problem case-by-case to see if adjustments need to be made to any of the bills.