DEPA warning customers about new phone scam - WDAM-TV 7-News, Weather, Sports-Hattiesburg, MS

DEPA warning customers about new phone scam

Several Dixie Electric Power Association customers have been contacted in a new phone scam. Several Dixie Electric Power Association customers have been contacted in a new phone scam.
LAUREL, MS (WDAM) -

Dixie Electric Power Association is warning it's customers about a new phone scam in which callers, claiming to represent the organization, threaten to disconnect power unless bills are immediately paid.   

It also said the callers are requiring that the bills be paid by credit card or pre-paid debit cards.

DEPA said it only uses an automated calling system to contact customers and said it never asks for immediate payment.

So far, customers in Petal and Waynesboro have been contacted as part of the scam.

"We do have an automated system that we use to contact members that are up for disconnect, but the key is that it's an automated system, where we're contacting a large amount of members at one time and it's never an immediate call where a member is immediately up for disconnect," said Aaron Zumwalt, administration and finance manager for DEPA. "It's a minimum, 24-hour advance notice and it's never going to require you make a payment at the time," he said.

DEPA also has reports of Mississippi Power Company customers being contacted by callers claiming to represent them.  

If you have any questions about the scam or your account, you can call Dixie Electric Power Association at (601) 425-2535.

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