Tuesday, August 19 2014 1:58 PM EDT2014-08-19 17:58:27 GMT
Jackson police are investigating the death of a baby at an apartment complex. On Monday morning, officers were dispatched to an apartment at 603 Hampton Circle in reference to an unresponsive child. AMRMore >>
AMR was on the scene treating the 3-month-old child. The child was transported to UMMC where he was pronounced dead.More >>
Tuesday, August 19 2014 4:10 PM EDT2014-08-19 20:10:07 GMT
The police chief for Gulf Shores along Alabama's coast is weighing-in on the actions of the law enforcement commander in charge of Ferguson, Missouri's in the wake of an escalating crisis brought on byMore >>
Gulf Shores Police Chief Ed Delmore wrote a blistering open letter to Captain Ronald S. Johnson, who was given command of law enforcement operations following days of looting and rioting in the city.More >>
Tuesday, August 19 2014 7:30 PM EDT2014-08-19 23:30:46 GMT
A recently suspended employee of the Forrest County Sheriff's Department has taken action by filing a lawsuit against several high ranking officers with the department. Rhonda Diane Lott who was suspendedMore >>
A recently suspended employee of the Forrest County Sheriff's Department has taken action by filing a lawsuit against several high ranking officers with the department.
Tuesday, August 19 2014 3:16 AM EDT2014-08-19 07:16:11 GMT
Tuesday night will be a night of food and fundraising as a celebrity chef brings her "Culanthropy" to town to help some aspiring students.Cat Cora from Food Network's Iron Chef America visited UMMC's NursingMore >>
Tuesday night will be a night of food and fundraising as a celebrity chef brings her "Culanthropy" to town to help some aspiring students.More >>
Got an hour or two to get beautiful in the morning before you head to work? Of course you don’t! But with some savvy planning and smart product choices, you can leave home looking polished and near perfect -- even when you’re slipping your shoes on as you head out the door.More >>
Got an hour or two to get beautiful in the morning before you head to work? Of course you don’t! But with some savvy planning and smart product choices, you can leave home looking polished and near perfect -- even when you’re slipping your shoes on as you head out the door. More >>
One of the most important things we teach our assistants is how to consult with a client. This communication process can go seemingly well, yet at the end, the client may be unhappy with the results.
What went wrong? As hairdressers, we have a way of talking about hair that is different than the way clients talk about it. We refer to the latter as “client speak,” which can be like a foreign language.
For example, in comes a client for color and says she wants her hair “brighter.” I can usually guess what that means after doing hair for 33 years, but even then I might be treading on potentially dangerous ground.
Try to be more specific about what you want. For instance, ask if your hair color can be shinier (easy to fix). Is it the right tone for your skin? Is it time for a change?
Most hairdressers, myself included, like it when clients bring in pictures. But -- and this is very important -- what a camera captures and what your eye captures are two different things. A camera, particularly one used by a pro taking pictures for a magazine, is lit up, so a model’s hair may look highlighted in ways a hairdresser cannot duplicate.
Another very valuable tool is a swatch book. Almost all color companies make ring binder books with swatches of their color. Looking through these with your hairdresser can really help her or him understand what you mean when you say “My hair color is dull, drab or flat” or other words that are open to interpretation.
I asked some of the haircutters at my salon about their communication problems. Most of them said if a client asks for “an inch off,” they ask her to show with their fingers what an inch means.
Be honest about your routine, they also suggest. How often do you wash your hair, how do you style it?
Be realistic about what your hair texture is capable of. Good communication is the basis of walking out of a salon looking like a million dollars.
Stuart Gavert is the owner of the Beverly Hills salon Gavert Atelier. He has a roster of celebrity clients and regularly consults on hair color for films.
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