Family charged for three year water bill - WDAM-TV 7-News, Weather, Sports-Hattiesburg, MS

Family charged for three year water bill

TOLEDO, OH (Toledo News Now) -

A local family is being charged for three years of water service, even though they say they've been paying their bill.

Jennifer Thornberg is being asked to pay more than $2,000 to the Toledo Department of Water. She received a bill in July back logging her use to April of 2010.

She called the water department, and they sent someone to her house who changed the water meter, saying the one inside and outside were not matching up, and that she would receive a corrected a bill.

A few weeks later, she received a bill charging her $2012.04 dating back to 2010, but Thornberg says she has been making regular payments for the last three years.

"We had a bill. We had actual readings, we had estimates, we had it all, we paid our bill. Why are they, how can they go back three years? That's just not fair, and it's not right," said Thornberg.

Thornberg questions why the department thinks the meter was broken for that long, if there was nothing abnormal about their bills until this year.

She says she's been trying to get the bill corrected since July, but says the city has not been helpful, simply offering her a payment plan which includes a 300 down payment.

A city spokesperson says a payment plan has been offered, and tells us that customers are responsible for checking their meters and their bill, to make sure they match up.

Mobile users, click on the "Video" button in the app to watch this story. Download our app here.

Copyright 2013 Toledo News Now. All rights reserved.

  • Local NewsLOCALMore>>

  • USM's Tori Bowie wins 100m title at Adidas Boost Boston Games

    USM's Tori Bowie wins 100m title at Adidas Boost Boston Games

    Sunday, May 20 2018 2:51 PM EDT2018-05-20 18:51:14 GMT
    On Sunday, Tori Bowie won the 100m race at the 2018 Adidas Boost Boston Games. (Photo Source: Adidas Boost Boston Games)On Sunday, Tori Bowie won the 100m race at the 2018 Adidas Boost Boston Games. (Photo Source: Adidas Boost Boston Games)

    With a run time of 11:05, Torie Bowie is the 2018 Adidas Boost Boston Games 100m champion. The race took place Sunday just after 2:00 p.m. on Charles Street in Boston.  "I was really excited about the race," said Bowie just moments after her win.  There's no stopping @toribowie! After her world record 150m last year, she takes the win in the 100m this year. 11.05 for Bowie FTW.#TakeChargeBoston pic.twitter.com/9HSdeWcTn8 — adidas Boost Boston (@a...

    More >>

    With a run time of 11:05, Torie Bowie is the 2018 Adidas Boost Boston Games 100m champion. The race took place Sunday just after 2:00 p.m. on Charles Street in Boston.  "I was really excited about the race," said Bowie just moments after her win.  There's no stopping @toribowie! After her world record 150m last year, she takes the win in the 100m this year. 11.05 for Bowie FTW.#TakeChargeBoston pic.twitter.com/9HSdeWcTn8 — adidas Boost Boston (@a...

    More >>
  • Lady Bobcats make history with national championship

    Lady Bobcats make history with national championship

  • USM sweeps for 1st time at Marshall with wild 18-9 win

    USM sweeps for 1st time at Marshall with wild 18-9 win

    Saturday, May 19 2018 11:46 PM EDT2018-05-20 03:46:50 GMT
    USM sweeps for 1st time at Marshall with wild 18-9 win; (Photo Source: WSAZ-TV)USM sweeps for 1st time at Marshall with wild 18-9 win; (Photo Source: WSAZ-TV)

    The University of Southern Mississippi ended Saturday’s regular-season baseball finale at Marshall University the same way it started, with a bang. The 18th-ranked Golden Eagles sent 13 batters to the plate in both the second and ninth innings, scoring eight runs in each, as USM finished off a first-ever sweep of the Thundering Herd on its home turf with a 18-9 victory at Epling Stadium.

    More >>

    The University of Southern Mississippi ended Saturday’s regular-season baseball finale at Marshall University the same way it started, with a bang. The 18th-ranked Golden Eagles sent 13 batters to the plate in both the second and ninth innings, scoring eight runs in each, as USM finished off a first-ever sweep of the Thundering Herd on its home turf with a 18-9 victory at Epling Stadium.

    More >>
Powered by Frankly