List of angry customers growing against Valley solar company - WDAM-TV 7-News, Weather, Sports-Hattiesburg, MS

List of angry customers growing against Valley solar company

PHOENIX (CBS5) -

Valley consumers are coming forward to complain about the Salt River Solar & Wind Company.

CBS 5 News spoke to almost a dozen customers who all said they are owed thousands of dollars.

John Lohr is a retired U.S. Marine from Mesa, who said that he paid Salt River Solar and Wind company more that $2,600 as a down payment for the panels that were supposed to be installed last summer.

Lohr is still waiting for the solar panels.

"I would prefer the panels," Lohr said. "But if no panels arrive, I would like to have my money back."

Chuck Bartlett of Chandler has the same problem, only Bartlett is out even more money.

He signed a contract with Salt River Solar in October 2011, and paid more than $4,600 as a down payment.

Bartlett said he received a number of letters from the company telling him the panels were coming,  but at this point he doesn't believe them.

"Whether it's a Ponzi scheme, or whatever they are doing, it is not right," Bartlett said. "If they are spending our money to answer phones, where did our money go?"

CBS 5 News reached out to Salt River Solar to find what was going on.

A company spokesperson said that the federal government is to blame for their solar contracts not being completed.

CBS 5 News was told the company is owed more than $6 million in federal grants and rebates that were never processed.

The spokesperson said if the feds had followed through, customers would have received their solar panels months ago.

One of the company's co-owners is Dave Baum.

"We don't want to go bankrupt," Baum said. "We want to pay these people. We plan to install their solar panels or give them their money back."

Customers such as Lohr said they've waited long enough.

"It's no way to run a business, that's for sure," Lohr said.

CBS 5 News has also learned that Salt River Solar and Wind has at least 53 complaints with the Arizona Better Business Bureau, earning them an F rating.

The company also had its license revoked by the Arizona Registrar of Contractors.

Copyright 2013 CBS 5 (KPHO Broadcasting Corporation). All rights reserved. 

  • Local NewsLOCALMore>>

  • NOAA predicts near- or above-normal 2018 Atlantic hurricane season

    NOAA predicts near- or above-normal 2018 Atlantic hurricane season

    Thursday, May 24 2018 12:03 PM EDT2018-05-24 16:03:47 GMT

    The organization predicted 10 to 16 tropical systems, with five to nine becoming hurricanes. One to four of those hurricanes is predicted to develop into major hurricanes of Category 3 strength or above. 

    More >>

    The organization predicted 10 to 16 tropical systems, with five to nine becoming hurricanes. One to four of those hurricanes is predicted to develop into major hurricanes of Category 3 strength or above. 

    More >>
  • Hattiesburg theater group performs in New York

    Hattiesburg theater group performs in New York

    Thursday, May 24 2018 11:10 AM EDT2018-05-24 15:10:38 GMT
    The cast of "Selma The Musical: The Untold Stories" performed a song for Mississippi native Robin Roberts on the Good Morning America after show Monday and will appear on a live segment of the show on Thursday. (Photo source: Jana Paige Haynes)The cast of "Selma The Musical: The Untold Stories" performed a song for Mississippi native Robin Roberts on the Good Morning America after show Monday and will appear on a live segment of the show on Thursday. (Photo source: Jana Paige Haynes)

    A Hattiesburg theater group is in New York this week to perform their independent musical at the National Black Theater.  The cast of "Selma The Musical: The Untold Stories" performed a song for Mississippi native Robin Roberts on the Good Morning America after show Monday and will appear on a segment of the show on Thursday.  Robin Roberts Writer, producer and director Jana Paige Haynes said the experience in New York has been amaz...

    More >>

    A Hattiesburg theater group is in New York this week to perform their independent musical at the National Black Theater.  The cast of "Selma The Musical: The Untold Stories" performed a song for Mississippi native Robin Roberts on the Good Morning America after show Monday and will appear on a segment of the show on Thursday.  Robin Roberts Writer, producer and director Jana Paige Haynes said the experience in New York has been amaz...

    More >>
  • FDA warns teething medicines unsafe, wants them off shelves

    FDA warns teething medicines unsafe, wants them off shelves

    Wednesday, May 23 2018 9:43 AM EDT2018-05-23 13:43:09 GMT
    Thursday, May 24 2018 10:24 AM EDT2018-05-24 14:24:21 GMT
    The Food and Drug Administration said that various gels and creams containing the drug benzocaine can cause rare but deadly side effects in children, especially those 2 years and younger. (Source: FDA)The Food and Drug Administration said that various gels and creams containing the drug benzocaine can cause rare but deadly side effects in children, especially those 2 years and younger. (Source: FDA)

    The US Food and Drug Administration health is warning parents about the risks of teething remedies.

    More >>

    The US Food and Drug Administration health is warning parents about the risks of teething remedies.

    More >>
Powered by Frankly