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BRINGS CUSTOMER SERVICE BACK TO TELECOMMUNICATIONS WITH INDUSTRY-LEADING "CUSTOMER FIRST" COMMITMENT
NOVATO, Calif., March 4, 2013 /PRNewswire/ -- Today, Intelletrace, the world's first "fully integrated network solution and service" company, announces the expansion of its services to include a new network private cloud service. Intelletrace, headquartered in Novato, California, provides businesses with a single point of contact to the best and most efficient network services and solutions in the industry. Intelletrace is pioneering a new way of business in the telecommunications space by providing face-to-face representation and consultation. The addition of its new network private cloud services further consolidates its position as a compelling alternative to the traditional telecommunications companies.
"Look, we believe customer service is a lost art in this business. We're 'Customer First.' It's that simple," said Intelletrace CEO Marc Alciati. "We offer something no other telecommunications company does-and it's sorely needed in our industry: high-touch, face-to-face, single-contact-point service. We're thrilled to remain on the cutting edge of cloud-based services by offering our new network private cloud service. This provides a fully integrated service from the client's WAN needs, fully integrated with their LAN needs. No longer the finger pointing and no longer guessing on who to call..."
The Intelletrace strategy is working. Its business has increased over 25% in the financial sector, as they work with Fortune 1000 companies all over the world. Intelletrace clients include organizations in: investment banking, credit unions, consumer banks and venture capital firms-and have received products and services such as: MPLS networks, 10Gig private lines, Internet connections, and network private cloud services. This gives the client one turn-key solution, without hiring a $200,000 employee, which most companies cannot afford.
"We expect revenue to grow up to 50% in 2013 in this fast growing sector, for this simple reason: businesses demand more-and deserve more. When businesses work with us, they finally get to feel what a 'customer first' means," said Mr. Alciati.
"At Intelletrace, we bring old school service to this new economy. We believe companies want and need the best solutions with the best service to reduce their costs and gain a competitive edge."
Intelletrace is a full service Network solution and service company focused on providing Data, Internet, and business IT outsourcing support with clients throughout the United States and internationally. Intelletrace provides a single point of contact to the best and most efficient carriers in the industry for an organization's specific application. Companies utilize Intelletrace because of its Value Added Proposition of providing face-to-face representation and consultation. Intelletrace provides the level of attention that companies desire, accurate billing, and knowledgeable people who genuinely understand. Remember the era when carriers provided excellent service? It's time to return to a better era: The Intelletrace Era.
Members of the media are invited to contact:
Marc Alciati / CEO / Intelletrace / firstname.lastname@example.org
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